Privacy Policy for CerealsPlace.com
Last Updated: 10/03/2025
Introduction
Welcome to CerealsPlace.com ("we," "us," or "our"). We are committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard information when you use our e-commerce platform to purchase cereals and related products. By accessing or using our website, you consent to the practices described herein.
1. Information We Collect
We collect the following types of information:
- Personal Information:
- Name, email address, shipping/billing address, and phone number when you create an account or place an order.
- Payment details (processed securely by third-party gateways like Stripe or PayPal; we do not store credit card numbers).
- Order history and preferences.
- Automatically Collected Data:
- IP address, browser type, device identifiers, and operating system.
- Cookies and tracking technologies (see Section 6).
- Usage data (e.g., pages visited, time spent, referral URLs).
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2. How We Use Your Information
Your data is used to:
- Process orders, payments, and deliveries.
- Provide customer support and communicate order updates.
- Personalize your experience (e.g., product recommendations).
- Send marketing emails (with opt-out options via an "Unsubscribe" link).
- Improve website functionality and user experience.
- Comply with legal obligations and prevent fraud.
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3. Sharing Your Information
We may share data with:
- Service Providers: Payment processors, shipping carriers, and analytics tools (e.g., Google Analytics).
- Legal Compliance: When required by law, court order, or governmental authority.
- Business Transfers: In mergers, acquisitions, or asset sales (customers will be notified).
Data transfers outside the European Economic Area (EEA) will adhere to GDPR safeguards.
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4. Your Rights
Under GDPR and other applicable laws, you may:
- Access, correct, or delete your personal data.
- Restrict processing or request data portability.
- Object to processing or withdraw consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at [privacy@cerealsplace.com].
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5. Data Retention
We retain personal data only as long as necessary for order fulfillment, legal compliance, or dispute resolution. Inactive accounts may be deleted after [specify period, e.g., 3 years].
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6. Cookies and Tracking Technologies
- Types of Cookies:
- Essential (necessary for site functionality).
- Analytics (to improve performance).
- Marketing (personalized ads; opt-out via browser settings).
- Manage preferences via your browser or our cookie consent banner.
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7. Security Measures
We implement SSL encryption, regular security audits, and access controls. However, no method of online transmission is 100% secure.
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8. Children’s Privacy
Our services are not intended for users under 16. We do not knowingly collect data from minors.
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9. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices.
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10. Policy Updates
Changes will be posted here with a revised "Last Updated" date. Material changes will be notified via email or site notice.
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Contact Us
For questions or requests:
- Email: info@cerealsplace.com
- Address: CerealsPlace Store Gachie Opposite Kihara Hosptal
- Phone: 0786978022
Data Protection Officer: Bruno Adul
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Governing Law
This policy is governed by the laws of the Republic Of Kenya.
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Thank you for trusting CerealsPlace.com with your privacy.